Your Data Stays Yours
We built mega888 around your privacy. Every account detail, payment record and gaming session is encrypted and protected under strict data-handling standards. This policy explains exactly how we...
Policy Scope & Jurisdiction
mega888 operates under the laws and regulations applicable to our supported regions, including Indonesia. This privacy policy governs all personal data collected when you open an account, deposit via DANA, OVO, GoPay or QRIS, and play across our live dealer tables, slot lobbies and sportsbook markets. We comply with data protection standards in jurisdictions where we operate. Your information is never sold
to third parties without your explicit consent. If local law permits, we may share anonymised gameplay data with our game providers to improve service quality.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions & Support
Email Support
Contact our data protection team at [email protected] with any privacy concerns, data access requests or account deletion inquiries. We respond within 48 hours.
Live Chat
Our support team can walk you through privacy settings, explain how your QRIS, DANA, OVO or GoPay details are stored, and help you manage your data preferences in real time.
Account Settings
Review and update your personal information, communication preferences and data-sharing settings directly in your mega888 account dashboard under Privacy & Security.
Privacy Standards We Follow
Encryption Standard
All data transmitted between your device and our servers uses TLS 1.2+ encryption. Payment information for QRIS, DANA, OVO and GoPay transactions is tokenised and never stored in plain text.
Third-Party Audits
Our data handling practices are reviewed annually by independent security auditors. Audit reports confirm compliance with regional data protection frameworks.
Vendor Agreements
Every partner—from game providers to payment processors—signs strict data processing agreements. DANA, OVO, GoPay and QRIS partners maintain their own security certifications.
Incident Response
If a data breach occurs, we notify affected users within 72 hours and work with local authorities. Our incident response plan is tested quarterly.
Data Retention
We keep your account data for as long as your account is active. After closure, personal information is deleted within 90 days unless law requires longer retention.
User Rights
You can request access to your data, correct inaccuracies, export your information or request deletion. Submit requests via email or account settings.
How Our Policy Compares
| Data Minimisation | We collect only what's needed to verify your identity, process QRIS, DANA, OVO and GoPay payments, and deliver live casino, slots and sportsbook services. |
|---|---|
| No Selling Data | Your personal information is never sold to advertisers, data brokers or marketing firms. We share data only with payment processors and game providers under contract. |
| Transparent Cookies | Our cookie policy lists every tracking tool we use. You can disable non-essential cookies in your browser; essential ones keep your session secure. |
| Regional Compliance | For Indonesia and supported regions, we follow local data protection laws. Your rights under regional privacy frameworks are fully honoured. |
| Child Protection | mega888 does not knowingly collect data from anyone under 18. If we discover underage account activity, we delete the account and associated data immediately. |
| Policy Updates | When we update this policy, we notify you via email and in-app message. Material changes require your consent before they take effect. |
| International Transfers | If your data is transferred outside Indonesia for processing, we ensure equivalent protection standards apply. QRIS, DANA, OVO and GoPay data stays within regional servers. |
What This Policy Covers
Account Registration
When you open an account, we collect your name, email, phone number and date of birth. This information is used only to verify your identity and send account updates.
Payment Processing
QRIS, DANA, OVO and GoPay transactions are processed through encrypted channels. We store only transaction IDs and amounts, never your full payment credentials.
Gaming Activity
Your gameplay data—bets placed, games played, session duration—is logged to detect fraud and improve service. This data is anonymised in reports shared with game providers.
Device Information
We collect your IP address, browser type and device model to prevent fraud, enforce regional access rules and optimise your experience across live tables and slots.
Communication Logs
Emails, live chat messages and support tickets are stored to resolve disputes and improve customer service. You can request deletion of old communication records.
Compliance Records
We maintain records of identity verification, Player guidance declarations and account closures as required by law in supported regions including Indonesia.